Privacy Policy

INTRODUCTION 

Ozo Group of Companies Ltd (“we”, “us”, “our”, “Company”, “OZO”) is committed to ensure confidentiality, accuracy, and security of your personal information that we collect as part of our day-to-day business.  

This Privacy Policy (“Policy”) relates to our website ozogroup.com (“Website”), and any sub-website, associated domains and/or sub-domains of the Website, where personal data relating to you is processed. This Policy governs our data collection, processing, and usage practices. It also describes your choices regarding the use, access, and correction of your personal information. 

In this Policy, “you”, “your” and “user” refer to an identified or identifiable person being a user of this Website, and/or recipient, and/or prospective recipient of any of our services. 

This Policy is being implemented in accordance with the terms of the Data Protection Act (Chapter 440 of the Laws of Malta) and the General Data Protection Regulation (Regulation EU 2016/679). 

ACCEPTANCE OF POLICY 

By accessing and using our Website, you consent to the data practices described in this Policy. If you do not agree with this Policy, you may not access or use the Website and should leave the Website immediately. 

SCOPE 

This Policy shall apply to the activities undertaken by OZO, OZOMALTA LTD, OZOSYSTEM LTD, OZO RESOURCES LIMITED, OZOSECURITY LTD and GEB LANDSCAPING LTD of Ozo Group Business Centre, Triq il-Mastrudaxxa, Qormi, Malta, Europe. 

INFORMATION COLLECTED  

We collect and process several types of personal information for the purposes of providing our services and improving our Website. The types of personal information we may collect include: 

Contact information (such as name, email address, postal address, and telephone number); 

• Identification information (such as government-issued ID numbers); 
• Employment and educational history; 
• Financial information (such as payment details); 
• Technical information (such as IP address, browser type, and device information); 
• Other information you choose to provide to us voluntarily. 

Your personal information may be collected or accessed in a number of ways including: 

• Directly from yourself (whether in writing or verbally); 
• Generated in correspondence with us; 
• Received by third parties in relation to the services provided by us following your permission, which may be obtained directly from you or indirectly through your actions. 

We may also obtain personal information about you through the use of our Website or through the use of any cookies on our Website. 

USE OF DATA 

We may use the information we collect for the following purposes: 

• Providing and maintaining our services; 
• Communicating with you and responding to your inquiries; 
• Processing transactions and payments; 
• Personalising your experience on our Website; 
• Analysing usage data and improving our services; 
• Complying with legal and regulatory obligations. 

DATA SHARING AND DISCLOSURE 

We may share your personal information with third parties in the following circumstances: 

• With service providers who assist us in operating our business and providing our services (e.g., hosting providers, payment processors); 
• With our affiliates and subsidiaries, as strictly necessary for business purposes; 
• With law enforcement or regulatory authorities, when required by law or to protect our rights or the rights of others; 
• With your consent or as otherwise disclosed at the time of data collection. 

DATA RETENTION 

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or as is permitted by law. 

YOUR RIGHTS 

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to or restrict certain types of processing. To exercise your rights, please contact us using the information provided below. 

You may ask to have your data concerning you to be erased and, on such demand, we will take all the necessary measures in order to erase all personal information concerning you without undue delay, provided we are not obliged by law to retain your personal data. 

DATA SECURITY 

We will use appropriate administrative, technical and physical measures to safeguard your personal data against loss, misuse, theft, modification, disclosure or destruction. 

CHANGES TO THIS PRIVACY POLICY 

We may update this Policy from time to time to reflect changes in our data practices and/or legal requirements. We will notify you of any material changes by posting the updated policy on our Website. Once uploaded on our Website, all updates and changes to this Policy shall have immediate effect. 

COOKIES 

To improve our services, we sometimes collect already identified information from web users. The information does not identify the individual however it provides us with useful statistics which allows us to control, administer and improve our technological services. Therefore, when visiting our Website, we may collect the following information from your browser:  

• Your IP Address and/or domain name; 
• Your operating browser and platform; 
• Date, time and length of your visit; 
• Resources accessed. 

Kindly note that if no longer want your browser from accepting new cookies or disabling cookies altogether, you may do this by changing your browser settings. 

CONTACT US  

If you have any questions or concerns about this Policy and/or our data practices, please contact us at [email protected] or at Ozo Group Business Centre, Triq il-Mastrudaxxa, Qormi, Malta. 

As one of the security measures we implement, before being in the position to help you exercise your rights as described above, we may need to verify your identity to ensure that we do not disclose to or share any Personal Data with any unauthorised individuals. 

We shall endeavour to reply to all legitimate requests within two (2) months from receiving them. In some particular cases (for example, if the matter is particularly complex or if you send us multiple requests), it may take us longer than two (2) months. 

In case you are not satisfied with our response, you may contact the Office of the Information and Data Protection in Malta.